Summary
When a mobile application crashes in iOS or iPadOS, a crash log is automatically generated by the system.
It is possible to retrieve crash logs and email the report to your Support team at OneSpan.
Details.
To locate and email crash reports for iOS and iPadOS apps, please follow the steps below:
- Open the Analytics & Improvements section of Settings on the device.
- Please Note that the location differs based on the version of iOS or iPadOS in use.
For details, please consult Share analytics, diagnostics, and usage information with Apple.
- Please Note that the location differs based on the version of iOS or iPadOS in use.
- Tap Analytics Data.
- Locate the log for your app. The log name starts with
<AppBinaryName>_<DateTime>for crash reports, orJetsamEvent_<DateTime>for high-memory use crashes. - Select the desired log.
- Tap the Share icon, and select Mail to send the crash report as a mail attachment
*Screenshots above are taken from iOS 13.6
Security Status: External
Document type: How To
Applies to: Apple iOS, Apple iPadOS