Summary

This article describes under which conditions the Authentication Server Appliance (AS-A) and Authentication Server Appliance (AS-VA) try to make connections to the OneSpan Service center sc.vasco.com.

Details.

AS-A and AS-VA will try to make a connection to the OneSpan Service center under 3 circumstances:

1. You run the upgrade wizard to do an online upgrade via the configuration tool.

2. You enable the support connection in the configuration tool.

3. The rescue tool is opened

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Security Status: External

Document type: How To / FAQ / Documentation / Known Issue / Patch Info

Applies to: Authentication Server (Virtual) Appliance

Old Reference: 120186